Privacy policy
At Mei’al, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
Order Information
Products purchased
Order history
Transaction details
Technical Information
IP address
Browser type and device information
Website usage and interaction data through cookies and analytics tools
How We Use Your Information
We use your information to:
Process and deliver orders
Provide customer support
Send order updates and tracking information
Improve our website, products, and customer experience
Prevent fraudulent transactions and enhance website security
Send promotional emails or marketing communications (only where permitted)
Payment Security
All payments are processed through secure third-party payment gateways. Mei’al does not store your complete debit/credit card details on our servers.
Cookies & Analytics
We may use cookies and similar technologies to:
Improve website functionality
Remember customer preferences
Analyze website traffic and performance
Provide a personalized shopping experience
You may disable cookies through your browser settings, though some website features may not function properly.
Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may be shared only with trusted third-party services necessary for:
Payment processing
Shipping and delivery
Website analytics
Customer communication and support
These partners are required to keep your information secure and confidential.
Data Retention
We retain your information only for as long as necessary to:
Fulfill orders and provide services
Comply with legal, tax, or regulatory obligations
Resolve disputes and enforce policies
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your information where legally permitted
Opt out of promotional communications
To make such requests, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Mei’al is not responsible for the privacy practices or content of external websites.
Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page.
Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Mei’al Customer Support
📧 hello@meial.com